Five Branches, One Promise: Know Your Name
Every RosalBank branch across British Columbia welcomes walk-ins, offers face-to-face banking, and staffs local advisors who live in your community. No appointment needed — just come in.
Banking That's Actually Near You
Since 2014, we've expanded from a single Surrey office to five full-service branches across the Lower Mainland and Fraser Valley. Every location is staffed by advisors who are authorized to make decisions on the spot — no calling head office, no waiting for approvals from Toronto. Select a region below to view branches, hours, and services offered.
Surrey — Main Branch (Headquarters)
Services
Our Surrey headquarters is a full-service branch offering everything RosalBank provides: personal banking (chequing, savings, GICs), business banking with dedicated relationship managers, all lending products including residential mortgages, HELOCs, business term loans, and equipment financing. This branch also hosts our newcomer banking program, weekly financial literacy workshops (Tuesdays at 6:30 PM and Saturdays at 11:00 AM), and on-site notary services by appointment. Senior lending officers are available here for complex commercial deals and multi-property mortgages.
♿ Wheelchair accessible · Hearing loop · Large-print documents · Free parking lot (18 spaces) · Transit: Bus #321, #326 stop at 90 Ave & 150 St
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South Surrey
Services
The South Surrey branch specializes in personal banking for individuals and families in the Semiahmoo, Grandview Heights, and Morgan Creek communities. Services include chequing and savings accounts, GICs at posted rates, in-branch mortgage consultations with a dedicated lending advisor, cashier's cheques, money orders, and Interac e-Transfer assistance. This branch is a popular choice for retirees and downsizers who appreciate the quieter pace and Saturday morning availability.
♿ Wheelchair accessible · Free parking (shared lot) · Transit: Bus #351 stop nearby
North Delta
Services
Our North Delta branch serves the Nordel, Sunshine Hills, and Scottsdale communities with personal banking, business banking, and lending consultations including residential mortgages and small business term loans. A lending advisor is on-site Monday through Thursday — if you're planning a mortgage consultation on Friday, call ahead to confirm availability. This branch also handles account openings, wire transfers, and certified cheque requests same-day.
♿ Wheelchair accessible · Street parking · Transit: Bus #C73 stop at Scott Rd & 80 Ave
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Langley
Services
The Langley branch opened in 2019 to serve the rapidly growing Willoughby, Langley City, and Walnut Grove areas. It offers personal banking, business banking with relationship managers experienced in agriculture, trades, and professional services, mortgage consultations, and GICs at our posted rates. Small business owners in the Fraser Valley corridor appreciate this branch for its quick turnaround on operating line reviews and equipment financing approvals. Saturday walk-ins are welcome — no appointment needed.
♿ Wheelchair accessible · Free parking lot (12 spaces) · Transit: Bus #502, #595 stop at 64 Ave & 203 St
Abbotsford
Services
Our easternmost branch serves the Abbotsford, Matsqui, and Clearbrook communities. Services include personal banking (chequing, savings, and GICs), our newcomer banking program with multilingual support, and savings and GIC products at posted rates. The Abbotsford branch is a strong fit for newcomers to Canada — our team here speaks English, Punjabi, Hindi, and Mandarin, and can walk you through everything from opening your first Canadian bank account to understanding credit building. For lending or business banking needs, our Abbotsford team can connect you with a lending officer at the Surrey headquarters or schedule a video consultation.
♿ Wheelchair accessible · Free parking (shared lot) · Transit: Bus #1, #21 stop at George Ferguson Way & Montrose Ave
What to Bring When You Visit
Whether you're opening an account, applying for a loan, or just exploring your options, here's what to have on hand so we can help you quickly:
Opening an Account
Two pieces of government-issued ID (one with a photo), your Social Insurance Number, and proof of address such as a utility bill or lease agreement. Newcomers to Canada can use a passport plus immigration documents — see our newcomer banking program for the full list of accepted ID.
Mortgage or Loan Consultation
Your most recent Notice of Assessment, two recent pay stubs (or two years of T1 generals for self-employed applicants), a list of existing debts, and the property listing or purchase agreement if applicable. View all lending products and current rates before your visit.
Business Banking
Your articles of incorporation or business registration, two pieces of personal ID for each signing officer, a business plan or most recent financial statements, and your CRA business number. Learn more about our business banking services.
Walk In. Sit Down. Bank.
Every RosalBank branch welcomes walk-ins — no appointment required for account openings, deposits, or general inquiries. For lending appointments and mortgage consultations, we recommend calling ahead to ensure your advisor is available and to reserve a private meeting room. Average wait time for walk-ins across all branches is under seven minutes.
Important Disclosures
RosalBank Inc. is a member institution of the Canada Deposit Insurance Corporation (CDIC). Eligible deposits are insured up to $100,000 per insured category, per depositor. Visit cdic.ca for details.
Service fees may apply — see our Fee Disclosure Summary for complete details. A copy is available at any branch or at rosalbank.com/fees.
RosalBank Inc. | Registered Office: 14921 90 Avenue, Surrey, British Columbia V3R 6W2 | OSFI Registration No. FC-2014-0847
Regulated by the Office of the Superintendent of Financial Institutions (OSFI). Subject to the Bank Act (Canada) and Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA).